We want to use the pre-Christmas time to take a look back at the past year. After another specialist joined our team last December, we were well prepared for the challenges that the 2019 year brought with it. We were able to take over new properties at the beginning of the year and again and again during the course of the year. In addition to further communities of owners, we were also able to win global owners as new customers. More and more existing customers who expanded their portfolios have placed their trust back in our company. This gives us confidence in the work we do. We were able to accompany some properties through the marketing phase at the end of the portfolio maintenance phase and support our owners until the successful conclusion of the purchase agreement. As real estate specialists, we can thus support our clients during the majority of the property's life cycle.
In 2019, we again attended numerous real estate events in order to further strengthen our network and remain up-to-date at all times. In addition to the Real Estate Policy Evening last January, we took part in the Real Estate Talks 2019 in Leipzig and held interesting discussions as part of the industry meeting.
Each member of our team completed an average of 10 hours of further training this year and received training in the areas of annual accounts in condominium owners' associations, current legal rulings and construction law for property managers.
Another important concern for us was parking for residents in the Waldstraßenviertel, where our office is located. This parking concept was to be introduced on 30.10.2019 in the spacious Waldstraßenviertel. Unfortunately, the tradesmen, freelancers and secondary residents have been forgotten or not taken into account within the framework of the citizens' participation. Since the end of August, we have been leading the way in finding a solution with the City of Leipzig. We are on the right track and hope for a consensus with the city of Leipzig.
We are looking forward to all upcoming, new projects in 2020. We thank our customers for their loyalty, for the constructive exchange and for the trust they have placed in us, which is one of the most important pillars of our work.
